1) Ability to meet sales targets.

2) Monitors or reviews calls on team members and gives them feedback to improve.

3) Ability to coach and Inside sales representatives

4) Ability to resolve customer complaints and issues while maintaining a professional and calm

demeanor

5) Conducting training of team members to maximize their potential.

6) Establish, develop, and maintain positive business and customer relationships

7) Ticket creation in CRM in case of escalations from the customer

8) To share the VOC of the customers and assist to improve processes and policies

9) Take the extra mile to engage customers and act as a customer advocate

10) To get order fulfillment updates from the vendors

Contact - Ashutosh Please contact the HR on the mobile number mentioned below.