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Process Associate

8 months ago   Public Service   Hyderabad   26 views Reference: 31530
Job Details

S No.

Details

Description

1

JD for CHC Sno

NIGHT SHIFT ONLY

2

Domain

Customer Service

3

Category

Voice

4

Level

1A –Associate level

5

Educational Qualification

Graduate / HSC

6

Experience

· Worked in service Industry

· Experience of 6 months and above desirable.

· Experience in call center will be an advantage.

7

Salary

For fresher: 170000(CTC).

8

Communication Skill required

§ Voice Clarity

§ Accent Neutrality

§ Fluency in English

§ Grammar

9

Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests)

§ Knowledge of basic computer operations

§ Willingness to rotate shifts, as needed

§ Courteous with strong customer service orientation.

§ Dependable with attention to detail.

§ Good listening and speaking skills.

§ Willingness to learn.

§ Good sales skills.

10

Client mandated test (Contractual)

§ Reference Check (PI)

§ Culture Fitment Check (PI)

§ Stability Check (PI)

Company Description
The Spirit of Wipro is the core of Wipro. These are our Values. It is about who we are. It is our character. It is reflected consistently in all our behavior. The Spirit is deeply rooted in the unchanging essence of Wipro. But it also embraces what we must aspire to be. It is the indivisible synthesis of the four values. The Spirit is a beacon. It is what gives us direction and a clear sense of purpose. It energizes us and is the touchstone for all that we do.