Customer Service Representative

**** International calling experience is a must

Inviting Applications For Customer Service- Voice

In this role, You will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

Responsibilities

• Respond to customer queries and customers concern
• Maintain a deep understanding of client process and policies

• Reproduce customer issues and advance product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Qualifications we seek in you

• Fluent in English

Preferred qualifications

• Previous experience in a customer service role voice
• Effective probing skills and analyzing / understanding skills
• Analytical skills with customer centric approach
• Excellent proficiency with written English and with neutral English accent
• You should be able to work on a flexible schedule (including weekend shift)

Shifts: Flexible to work in any shifts (24*7)
Contact:

Job Type: Full-time

Pay: ₹250,000.00 - ₹325,000.00 per year

Schedule:

• Rotational shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 2 years (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Our proven methodology supported by our dedicated and experienced teams helps provide strategic, insightful, and engaging educational narratives that elicit positive behaviors eventually leading to betterment of patient lives and improve health outcomes.