Business Operations - Specialist
2 years ago Marketing & Communication Kolkata 239 views Reference: 23518Job Details
JOB NO. 84359
OVERALL PURPOSE OF JOB
To support implementation of change:
Takes an active role in the change process and support program to prepare, implement
and support change in business
Identify and remove barriers to change, for example identify and handle rumors,
understand local issues or concerns etc.
To support communication:
Distribute communication of Why, What, How and When changes are taking place
Help program and work streams to adjust communication to local needs
Provide feedback to program about how change and communication is perceived among
employees
To Support Local Trainings
Support Local Trainings
Review Training Materials and identify country / location specific tasks / activities
To champion change
RESPONSIBILITY
Responsibilities include, but are not limited to, the following:
Regularly update the relevant Leads on progress, anticipating risks and working around unexpected issues.
Liaise with local & global Leadership to understand their communications needs & drive initiatives/projects accordingly.
Create presentations with no supervision.
Proofread and edit documents.
Create & distribute local and global communications.
Change-manage local and global initiatives.
Be responsible for ensuring all relevant websites, documentation and trackers are up to date.
Create and maintain communications plans and calendars.
Coordinate org/change related deployment activities
Create initial Impact Analysis
Drive Training organization, scheduling, and training delivery
Local Support model approach and setup
Enablement of business teams – ServiceNow training, process, and user system setup
Support Program Team : Programs reporting, presentations development, scheduling meeting, organize meeting agenda, take meeting notes/minutes, follow-up on programs sponsors/PMOs, consolidate/track information, support on reporting and tracking process automation, keep files on Teams updated, Gap discovery
SKILLS
Must have
Fluency in English (Global role – Will work 100% in English)
Excel proficiency (expert on dashboards, complex formulas using index, match, lookup, conditionals, combined and/or/if)
Nice to have
Macro development
Soft skills:
Strong communications skills (including with approach senior level Executives and Managing Directors)
Work with autonomy
Focus on details and self-driven
Excellent time management and tasks prioritization
Flexibility to work through different time zones when needed
Proficient with PowerPoint presentation and MS Excel reporting
Quick to adapt – able to accelerate learning curve for new assignments.
Can handle constant change and pressure.-
Work Requirements:
Work Location: Virtual
Work Timings: Flexible (aligned to deployed country)
Work Experience: 8 years
Relevant Experience: Preferred 2-years’ experience in Project Management / Change Management
OUR COMMITMENT TO YOU:
You’ll benefit from our network of global communities and collaborative culture that will help you build technical and functional skills and capabilities. And because we serve more than 40 industries globally, you’ll have the opportunity to develop valuable industry-specific expertise.
o The scale of our capabilities and client engagements—and the unique way we innovate, operate and deliver value—will give you the opportunity to deepen your existing skills even as you help create the latest technology trends.
o You’ll have access to leading-edge technology.
CALL TO ACTION:
If you have a desire to help the world’s leading companies and governments, now’s the time to join the world’s largest and most diversified group of technology, business process and consulting professionals. Be part of a dynamic team of collaborative experts, and help us improve the way the world works and lives.
Interested candidates Click on below link Apply Online and you will be redirected to Career Page of Company or Career url.