Wipro Recruitment 2023 For System Engineer, Freshers Eligible

Wipro Recruitment 2023 Overview

Job Role	System Engineer
Qualification	Bachelor’s in computer science
Experience	Freshers
Type of Job	Private Job
Salary	approximately 33,500/ Month
Start Date	–
End Date	ASAP

Wipro Recruitment Roles & Responsibility

• Create SOPs for new Issues and resolution given.
• Document all call information according to standard operating procedures.
• Research, identify, and resolve customer complaints using applicable software.
• Provide product and service information to customers.
• Manage and resolve customer complaints.
• Troubleshooting Windows, Outlook, Teams, and Citrix. VDI, VPN, Security App, etc. over Remote Support
• Ability to Empathize, pacify and handle Irate Customers with exceptional communication skills.
• Technical Knowledge in Troubleshooting Base Operating system issues and eager to learn New Technologies
• Answer incoming calls and respond to customers’ emails in a timely manner.
• Identify and escalate issues to supervisors as and when needed.
• research required information using available resources and offer solutions to customers.
• Route calls and tickets to appropriate resources and Domains that can best support the user,

Wipro India Business, a part of Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global end to end IT transformation, consulting and business process services provider and a pioneer in Indian Market with decades of experience. We harness the power of application, cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.
A company recognized for its comprehensive portfolio of services, our strong quality processes, rich experience in managing clients and great transformational capabilities across various business verticals enable us to align IT strategies to your business goals. From simple process changes to complex and innovative solutions, we help you harness the power of IT to achieve profitable growth, market leadership, customer delight, and sustainability. We also help you with your IT infrastructure needs in partnership with best of breed technology partners.
Our extensive IT services portfolio includes digital, analytics, consulting, systems integration, application development & maintenance, technology infrastructure services, package implementation, R&D services, and more. Wipro India has operational facilities in cities across India.