Ticketing Executive Fresher's job

Urgent opening for Ticketing Executive.

Designation: Ticketing Executive

Responsibilities and Duties

• Knowledge of Domestic/International Ticketing accordingneeds of different clients
• Resolving clients complaint and escalations whenever required.
• Passport Assistance
• Domestic & international Ticketing

Supervisethe work of office, administrative and customer service employeesto ensure adherence toquality standards, deadlines, and proper procedures, correcting errors or problems.

• Issuing tickets and other relevant documents
• Interacting with the airline regarding refund and cancellation policies
• Maintainingdaily productivity report of agents.
• Handling customer service calls regarding Reservation, flight information and Marketing schemes
• Provide relevant information, Book transportation, make hotel reservations
• Greet and welcome guests Answer questions and address complaints,

Benefits:

• Food allowance
• Health insurance
• Provident Fund

Schedule:

• Flexible shift

Supplemental Pay:

• Joining bonus
• Shift allowance
• Yearly bonus

Experience:

• total work: 1 year (Required)

Petras Solutions is a dynamic organization that provides Smart Solutions on a global scale for companies of all sizes. Petras core objective has always been to impact & accelerate the overall growth of the community.