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Tech Mahindra Hiring For Blended process into Banking and Finance Fresher's job

7 months ago   Banking   Mumbai   28 views Reference: 32233
Job Details

Greetings from Tech Mahindra!!!



Work Location: chandivali, Mumbai.



Job Roles & Responsibilities:


1) Answer queries through email and to provide information about and services, obtain details of complaints.

2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.

3) Refer unresolved customer grievances or special requests to designated departments for further investigation.


Requirements:


1. Experience of 6 Months in customer support

2.Graduation is mandatory

3. Excellent communication skills (English) both verbal and written


Day Shift: 8am to 8pm (Any 9hrs)

One rotational Off

Salary: 2.75 Lpa to 2.9 Lpa


Mode of Interview: Virtual


For Interview Contact Person: (HR) Veronica M - (Whatsapp/ Calls)

Role: Customer Success Associate
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
Education
UG: Any Graduate
Company Description
Tech Mahindra is an IT services and consulting company offering a variety of technological solutions and services in addition to business process services. The technology solutions include helping companies engage in cloud software, mobile solutions, network services, and cybersecurity; while business process service is offered across industries, including telecommunications, financial services, retail, energy, hospitality, agriculture, and food beverage. Tech Mahindra is a part of the Mahindra Group.