Sr. Executive - HR

Auto req ID:232925BR

Job Description

Deliver services at the defined at the SLAs/KPIs and drive operational efficiency and continuous improvement
Ensure consistent service delivery of agreed process and complete transaction tracking to capture SLAs
Identify and implement service delivery and process improvement opportunities in the assigned process
Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements

Qualifications/Requirements

• HR Shared Services process and SLA management experience: Fresher or 1/2 years
• Service management and ticket management system experience
• Customer orientation
• Process management and continuous improvement with a focus on optimization and productivity
• Ability to work with different geographies and cultural experience sensitivity

Relocation Eligible: Eligible for Standard Relocation

Job Type: Regular

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PepsiCo, Inc. is an American multinational food, snack and beverage corporation headquartered in Harrison, New York, in the hamlet of Purchase. PepsiCo has interests in the manufacturing, marketing, and distribution of grain-based snack foods, beverages, and other products.