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Service Advisor

2 months ago   Independent & Freelance   Meerut   24 views Reference: 34146
Job Details
  • Ensure that the Service Department contributes to customer satisfaction by providing optimal customer care

  • Ensuring high quality of service work

  • Determine customers needs and communicate these to the service shop to fix it right the first time and deliver the vehicle on time

  • Identify potential marketing opportunities

  • Promote dealer service benefits to potential customers

  • Increase service and parts sales

Contribute to new vehicle salesKeep & Maintain Dealership environmental friendly & participate in environmental promotional activities

Ensure speedy maintenance and repair through clear identification of customer’s needs and accurate repair order preparation

Utilize the Service Appointment system to maximize the facility and manpower capacityEnsure vehicle cleanliness through use of vehicle protection materials (seat covers, floor mats etc.)

Actively promote the services and benefits of the dealer’s service and parts departments to all customers

Take all necessary actions to resolve customer complaints in the shortest possible time

Ensure all customers’ vehicles are clean and ready according to the promised completion time

Ensure all filing kept up to date (Tracking Sheet)

Carry out the service delivery to the customers using the Toyota “Service Delivery" process

  • Please contact Suraj no given below
Company Description
UTTAM TOYOTA, one of Toyotas leading Dealer Partners in India offers the unique Toyota combination of world class products and unmatched buying and service experience to its customers. Currently UTTAM TOYOTA operates through its facilities located at Delhi, Noida & Ghaziabad.For its ambitious expansion plans it is further building its team of committed professionals who would together translate the vision of the ultimate customers satisfaction into reality.Positions are available at its 2 location at Noida and Ghaziabad for all positions, a proven track record, computer literacy & excellent communication skills are a must