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SALES EXECUTIVES/ SALES MANAGERS

2 months ago   Marketing & Communication   Chennai   12 views Reference: 33990
Job Details

WALK-IN DRIVE SENIOR SALES EXECUTIVES/ SALES MANAGERS

MALABAR GOLD & DIAMONDS

Responsible to achieve the individual sales target and execute the company's strategies to enhance the stores profit.

  • Greet and receive customers in a welcoming manner, engage with them to understand their requirements.
  • Direct customers by escorting them to counters, introducing various products, and influencing customers buying decisions.
  • Drive sales through the engagement of customers through suggestive selling by building their confidence.
  • Conduct remote selling activities (sales through video calls, etc.) as and when requested by superiors in order to maximize customer reach.
  • Perform priority selling in case of aged stock in order to minimize the same by keeping customer satisfaction intact.
  • Perform cross selling/cross promotion to HNI Customers by introducing them to all product categories of Malabar Gold & Diamonds.
  • Understand & handle queries and complaints of the customer and address them with the right solution.
  • Provide excellent customer service, educate customers on benefits Malabar Promises and product details (e.g., product name, features, making charge, stone charge, etc.) to ensure customer delight in each sale.
  • Pack products in front of the CCTV camera for orders received through online channels in order to maintain security protocol.
  • Receive customer returns after purchase and Old Gold by cross checking the terms and conditions and performing the necessary quality checks.
  • Gather feedback from customers or prospects and share it with the Manager for business improvement.
  • Ensure the accurate entry of customer details (e.g., name, address, date of birth, etc.,) after purchase to keep an accurate database of the customers.
  • Check for accuracy of the product details, weight, invoice after the sale in order to provide the customer with the right product and its details.
  • ONLY CANDIDATES FROM JEWELLERY BACKGROUND WILL BE CONSIDERED

    NO WALK-IN ON SUNDAY


    Amith Krishna Please contact the HR on the mobile number mentioned below.

Company Description
Malabar Gold and Diamonds is a BIS certified Indian jewellery group headquartered in Kozhikode, Kerala, India. It was founded by M. P. Ahammed in the year 1993. The company has more than 300+ showrooms across 10 countries at present which makes it one of the largest chains of jewellery stores in the world.