2 months ago Financial Services Mumbai 18 views Reference: 34109
- Provide best-in-class service to all incoming client queries (Calls + Emails) related to Morningstar products and services.
- Maintain an expert knowledge of Morningstar products and services, features, benefits, serve as a resource to team members and act as a consultant to the client.
- Apply a professional, timely, and proactively approach to escalated issues and calls.
- Regularly follow up internally and externally for all outstanding client queries and requests.
- Meet required service levels for the process
- Demonstrate and promote strong client advocacy
- Provide and facilitate pertinent corporate, inter-departmental, and departmental communications as necessary
Morningstar, Inc. (Ticker: morn) a US Based NASDAQ listed Company. It is a leading provider of independent investment research in the United States and in major international markets.