Roles and Responsibilities

• Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
• Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
• Record after-call actions and perform post call analysis for the claim follow-up
• Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
• Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call
• Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments

Desired Candidate Profile

• 1-4 Years experience in accounts receivable follow-up / denial management for US healthcare customers
• Fluent verbal communication abilities / call center expertise
• Knowledge on Denials management and A/R fundamentals will be preferred
• Willingness to work continuously in night shifts
• Basic working knowledge of computers.
• Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. Access Healthcare will provide training on the client's medical billing software as part of the training.
• Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus
• We are also hiring fresh graduates as Assistant Client Partners

Perks and Benefits

Industry Best Salary

Travel Allowance & Food Allowance Added to COST TO COMPANY

PF & ESI Benefits

ESI Benefits

Insurance from Major indian Insurance Provider

Contact - J R Balakumaran- HR - Mobile number given below

This is a walk-in to proceed further contact HR at the venue on date and time mentioned.

Please contact the HR on the mobile number mentioned below.

Flatworld Heathcare Service Pvt Ltd | |46/4,Novel Tech Park, Garvebhavipalya, Kudlu Gate,Bangalore-560068