Field Collection Executive

• Follow-up with customers for recovery of overdue amounts through field visits to customers

address

• Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal guidelines, in accordance with the SOPs provided by the company
• Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM,

performing the duty with utmost sincerity, dedication & integrity

• Ensure genuine and timely feedback is filled on App for each case, and update any new
  customer information on the App
• Ensure that the weekly/monthly collection target is met
• Update the status of repayments and raise any on-ground issues to the field collection
  manager in a timely and cordial manner

Navi is one of the fastest growing financial services companies in India providing Personal & Home
Loans, Insurance and Mutual Funds with a digital first approach. At Navi, our mission is to build
financial services that are simple, accessible and affordable.
Founders: Sachin Bansal & Ankit Agarwal