1. Supervise & monitor Personal Banker desks and contract sales staff

2. Branch administration

3. Lobby Management

4. Ensure quality customer service is delivered

5. Resolution of customer queries/complaints

6. Customer service to ensure walk in customers issues

7. Monitor Staff productivity and give guidance on improving the same in conjunction with the Branch Manager

8. Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable

9. Branch Operations and Audit Compliance

Contact - Shobhit Sharma Please contact the HR on the mobile number mentioned below