Administrative Assistant - Front Office -

1 – Attends phone calls, queries of patients / visitors and doctors.

2- Does registrations of clients coming in for health checks.

3- Complies reports collected at the end of the day.

4- Handles clients coming in for the review of reports.

5- Maintains Master Health Check records for all clients.

6- Guides the patients through various investigations included in the health check package he going for.

7- Handles dispatch of reports.

8- Ensures that all reports to be attached in the clients file, a day before the review.

9- Takes appointment for the OPD patients coming in for MHC consultant.

10- Maintains OPD records exclusives for OPD clients.

11- Coordinates retrieval of the medical records from Medical Records Department for repeat clients.

12- Prepares MIS of MHC and OPD.

13- Complete the logbook.

14- Deposits cash to the Chief Cashier everyday.

15- Coordinates with Supervisor / Consultants or other concerned in case of any complaint of the patient.

16- Is aware of the entire patient rights as well as responsibilities.

17- Gets consultants Room cleaned regularly and check the functioning of all the electrical and other gadgets in the OPD. In case of any fault gets them repaired through Engineering / Biomedical Engineering Department.

18- Is responsible for the following:

• Maintains the patients register on a day-to-day basis.
• Distributes accurate number of walk in patients to various consultants present in the OPD.
• Ensures Feedbacks from at least 30%-40% of the patients from total patient load in all the wings of the OPD/MHC.
• Maintains day-to-day data required for QIPS.
• Maintains day-to-day records on pending files.
• Maintains day-to-day records on number of duplicate files being created.

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Apollo Hospitals was established in 1983 by Dr. Prathap C Reddy, renowned as the architect of modern healthcare in India. As the nation’s first corporate hospital, Apollo Hospitals is acclaimed for pioneering the private healthcare revolution in the country.Apollo Hospitals has emerged as Asia’s foremost integrated healthcare services provider and has a robust presence across the healthcare ecosystem, including Hospitals, Pharmacies, Primary Care & Diagnostic Clinics and several retail health models. The Group also has Telemedicine facilities across several countries, Health Insurance Services, Global Projects Consultancy, Medical Colleges, Medvarsity for E-Learning, Colleges of Nursing and Hospital Management.