Job Details

Team Lead Operation

Concentrix Daksh Services India Private Limited

Concentrix Daksh Services India Pvt Ltd Manyata Tech Park D4 Block 1st Floor Outer Ring Road Nagawara ¦Bangalore 560 045


Job Description

Eligibility On Paper as Team Lead operation. Prior experience on FIU/AML/Compliance Should be from a BPO Background . Should be comfortable with Rotational shifts Maintaining SLA target on a monthly basis to achieve desired KPI s including absenteeism and attrition within the team Prepare schedules for the teams and ensure attendance Compliance to login, log out & scheduled breaks of agents . Immediate joiner preference . Responsibility 4+ years prior relevant experience in FIU/AML/Compliance in a major financial institution (preferably international) 1+ years prior people management experience Able to work under pressure, manage multiple projects at once, and meet tight deadlines Strong understanding of the interplay between legal and business risk A multi-task with close attention to detail Excellent English communication skills - both verbal and written for Chat process. Provide KYC/CDD analysis of individual customers Undertake research, documents check, and financial crime risk assessment via internal and external sources Perform transaction screening Detect and report suspicious activity including the predicate offenses to money laundering and terrorist financing Ensure all documents submitted for CDD are in line with internal policies Identify and analyses alerts generated by the monitoring system in order to identify potentially suspicious activity Escalate any red flags and potential risks to the escalation team Handle sensitive or confidential information Manage client engagements Ensure quality delivery as per client requirements Understand business & industry issues / trends. Identify areas requiring improvement in the client's business processes to enable preparation of recommendations Ensure compliance with engagement plans and internal quality & risk management procedures. Demonstrate an application & solution-based approach to problem solving techniques Develop strong working relationships with client (process owner/functional heads). Attention to detail and mentor young interns and analysts within the practice. Contribute to knowledge management sessions within the practice. Ensure effective project scoping, effort estimate, project work planning, team handling, staffing, providing feedback, etc. Other responsibilities as may be assigned from time to time Immediate Joiner preference

Walkin Details

: Concentrix Daksh Services India Private Limited

: Concentrix Daksh Services India Pvt Ltd Manyata Tech Park D4 Block 1st Floor Outer Ring Road Nagawara ¦Bangalore 560 045

: Nov 18 2019

: Nov 20 2019

: $700 - $800/month

: 4 To 7 Years.

: 4 weeks ago

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