Urgent Openings For International voice process

We are hiring for International voice and non-voice process.

Designation: Customer Care Service/Senior Associate (Voice process/Chat process)

Job Description:

• Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services.
• Follow standard processes and procedures.
• Redirect problems to appropriate resources.

Shifts: Rotational Shifts/US Shift/Australian Shift (Primarily Night Shifts).

Working days: 5 days a week. (2 days rotational week off)

Working hours: 9 hours per day including 1 hour of break.

Job Specification

Qualifications: 12th Passed and above (Fresher and experience)

Age: 19 to 35 Yrs

Mandatory skill sets to have:

• Excellent Verbal Communication skills.
• Good logical reasoning & analytical skills, excellent customer service skills, able to interact with customers via call or chats.
• Should be able to answer servicing questions.
• Typing skills.
• Good Personality and discipline.

Benefits:

Transport: Free transportation with door to door pick up and drop facility round the clock.

Life Insurance for self-Medical Insurance for self and immediate dependents

World Class Facility - Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zones

Voice Process Interview Rounds:

Contact - Suresh Gopalakrishna Please contact the HR on the mobile number mentioned below.

[24]7.ai, is a global leader in intent-driven customer engagement solutions. We are redefining the way companies interact with consumers. We combine artificial intelligence with human intelligence to substantially improve customer experience. Our clients include more than 250 of the worlds largest brands and most recognizable brands across 12 industries.