Urgent Openings For International voice process1 month ago Information Technology Bengaluru 26 views Reference: 26062
We are hiring for International voice and non-voice process.
Designation: Customer Care Service/Senior Associate (Voice process/Chat process)
- Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services.
- Follow standard processes and procedures.
- Redirect problems to appropriate resources.
Shifts: Rotational Shifts/US Shift/Australian Shift (Primarily Night Shifts).
Working days: 5 days a week. (2 days rotational week off)
Working hours: 9 hours per day including 1 hour of break.
Qualifications: 12th Passed and above (Fresher and experience)
Age: 19 to 35 Yrs
Mandatory skill sets to have:
- Excellent Verbal Communication skills.
- Good logical reasoning & analytical skills, excellent customer service skills, able to interact with customers via call or chats.
- Should be able to answer servicing questions.
- Typing skills.
- Good Personality and discipline.
Transport: Free transportation with door to door pick up and drop facility round the clock.
Life Insurance for self-Medical Insurance for self and immediate dependents
World Class Facility - Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zones
Voice Process Interview Rounds:
Contact - Suresh Gopalakrishna Please contact the HR on the mobile number mentioned below.