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Tele Sales Specialist

2 months ago   Marketing & Communication   Navi Mumbai   43 views Reference: 25953
Job Details

The position holder will be responsible to achieve collection targets on monthly basis by making calls to the customers whos monthly instalment (EMI) is due or who have not paid the instalment on due date, explaining the consequences of not paying on time, providing payment options as per the process and follow up till the time the due instalment is received.

Desired Profile :

Calling to the customers to remind their due date of instalment.

Reminder calls to delinquent customers who failed to make the EMI payment.

Explain the consequences to customer of not paying on time.

Provide the options of payment channels for making the payment.

Fix appointment for the field collections team if customer asks for collecting payment from home.

Follow up with the customers till the payment is received.

Ensure that all details of the calls & update on collections is updated on the system as per the process.

Desired Profile:

Class 12th pass with 6 months of experience in any domain

Graduate fresher can also apply

Clear communication with good convincing skills

Should have basic computer knowledge.

Typing speed of at least 15 words per minute

Willing to work in shift.

Contact - Pratik Sawant Please contact the HR on the mobile number mentioned below.

Company Description
Home Credit India Finance Pvt. Ltd. is a leading consumer finance provider that is committed to drive credit penetration and financial inclusion by offering financial solutions that are simple, transparent and accessible to all. One of India€™s leading Non-Banking Financial Companies (NBFCs), Home Credit India has its operations in 77 cities across 15 states in the country. The company has a strong network of over 9,000 Points-of-Sale (PoS) where it services nearly 3 million customers through an employee base of over 7,000 as of date.