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Team Leader, FAO

3 months ago   Information Technology   Mumbai   54 views Reference: 25942
Job Details

Requisition #: R1343622

ROLE : Team Leader




Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:

• Ensure timely completion of all key deliverables as per SLA/ Objectives .

• Understand the client queries/requirements and resolve them on priority.

• Work towards improvement of the process and providing value-addition to the client through the deliverables.

• Assisting in audit support.

• Maintain a good rapport with the Client at all sites.

• Timely communication of any issues to the client manager and to the internal management.

• Conduct periodic conference calls with the client.

• Conduct Monthly Operations Reviews as per the schedule.

• Ensure timely completion of Work Reviews and Appraisals of team members.

• Identifying training needs of team members and arrange for training.

• Active involvement in improving the QMS system for the team.

• Strive to develop a good team atmosphere with own team members as well as other teams in the project.

• Timely support to the enabling functions.

• Any other additional responsibility to meet business requirements.

Key skills & knowledge:

• 1. Very Good communication

• 2. MS office - Good Knowledge - Excel Expert

• Supporting responsibilities: 1. Assisting the Manager in ensuring a smooth flow of operations. 2. Help other Managers in their process whenever required.

• Qualification: Inter CA or post degree qualification in Finance and Accounts

• Experience: minimum 2-3 Years

Inter CA/CS/ICWA: minimum 2 years 18 months & above with experience in Finalisation / MIS & team handling

Educational Qualification : B.com/M.com

Interested candidates Click on below link Apply Online and you will be redirected to Career Page of Company or Career url.

Company Description
Concentrix is an American business services company specializing in customer engagement and business performance. Concentrix was a subsidiary of SYNNEX Corporation since 2006 and went public as an independent company on December 1, 2020. Concentrix is headquartered in Fremont, California.