Team Leader, FAO3 months ago Information Technology Mumbai 54 views Reference: 25942
Requisition #: R1343622
ROLE : Team Leader
DESIGNATION : Team Leader-FAO
LOCATION : Mumbai
YEARS OF EXPERIENCE : 4-5 Years
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Role and Key Responsibilities:
• Ensure timely completion of all key deliverables as per SLA/ Objectives .
• Understand the client queries/requirements and resolve them on priority.
• Work towards improvement of the process and providing value-addition to the client through the deliverables.
• Assisting in audit support.
• Maintain a good rapport with the Client at all sites.
• Timely communication of any issues to the client manager and to the internal management.
• Conduct periodic conference calls with the client.
• Conduct Monthly Operations Reviews as per the schedule.
• Ensure timely completion of Work Reviews and Appraisals of team members.
• Identifying training needs of team members and arrange for training.
• Active involvement in improving the QMS system for the team.
• Strive to develop a good team atmosphere with own team members as well as other teams in the project.
• Timely support to the enabling functions.
• Any other additional responsibility to meet business requirements.
Key skills & knowledge:
• 1. Very Good communication
• 2. MS office - Good Knowledge - Excel Expert
• Supporting responsibilities: 1. Assisting the Manager in ensuring a smooth flow of operations. 2. Help other Managers in their process whenever required.
• Qualification: Inter CA or post degree qualification in Finance and Accounts
• Experience: minimum 2-3 Years
Inter CA/CS/ICWA: minimum 2 years 18 months & above with experience in Finalisation / MIS & team handling
Educational Qualification : B.com/M.com
Interested candidates Click on below link Apply Online and you will be redirected to Career Page of Company or Career url.