Soft Skills Trainer

We have one opening for Soft Skills Trainer at Teleperformance. Below are the details mentioned:

PROCESS: Customer Service

ROLES & RESPONSIBILITIES:

• Evaluate employee performance to gauge where skills are lacking.
• Create training programs to address skill gaps in employees.
• Prepare learning materials for programs.
• Develop onboarding programs for new employees.
• Conduct surveys to gauge the effectiveness of programs.
• Research new teaching methods.
• Attend education conferences.

TRAINER REQUIREMENT:

• Graduate
• Prior experience as a trainer or a similar position.
• Excellent interpersonal and communication skills.
• Ability to identify gaps in skills.
• Knowledge of various teaching methods and approaches.
• Contact - Jaspreet Kour Please contact the HR on the mobile number mentioned below.

Teleperformance SE is an omnichannel company headquartered in France. The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world.