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Sitel - International Bpo

1 month ago   Information Technology   Mumbai   14 views Reference: 26286
Job Details

Sitel - International Bpo

Customer Retention , Voice Blended,
BPO, Call Centre,
Customer Success, Service Operations,

Greetings from SITEL!!

Work from Office job

SITEL Mumbai is hiring for International Voice/ Non voice Process.

Job Details:

1. Age: 20 years to 39 years

2. Minimum Qualification Intermediate (HSC+ 6 Month Exp.

3. Maximum Qualification Graduates Fresher and (Undergrads can be considered but should not be regular college students)+BPO Exp

4. Experience Any Under Grad With Exp.

5. Communication skills: Exceptional Spoken skills in English

6. Shifts: Rotational shifts full night 6 pm to 12pm (Next Day) any 9 hrs ,(Should be comfortable to work in all shifts)

7. 5 day working any 2 day Off.

8. Good Typing speed required ( 35wpm / 95% Accuracy +)

Salary: As per Market Standards CTC 22K

Only Interested Applicants Can call : GUNJAN OZA-


  • Excellent communication skills.
  • Should be very good in typing with 35 WPM/95% Accuracy
  • Must be an analytical and a logical thinker to solve customer queries and issues
  • Minimum 6 months to 1 year of Experience in Chat and BPO support.
  • Rounds of Interview HR+ VS/Chat ( 65% Passing ) + Ops round
  • BGV , address Check

Note: Any candidate applying for this position should be okay to work from office

Experience: Any Under Grad+ With Exp Required OR Graduate Fresher

Job Profile:

HSC + 6 Months Chat and Customer services Experience ( only international Experience)

  • Responsibility: Provide to International Customers service
  • Shift Timings: Should be flexible to work in US Rotational Shifts.
  • Desired Skills: Need Excellent Communication skills in English.
  • Working Days: 5 days working
  • Weekly Offs: 2 Week Offs(Rotational and Split)
  • Transport: Home Pickup and Home Drop.
  • Rounds of Interview: HR, Voice and Accent, Typing Speed 35+ Wmp and 95%+ Accuracy, Operations Round, Background verification.

All Interviews will happen over telephonic and WhatsApp Video Call

The selected candidates should be able to join ASAP and have all documents for background verification.

You can refer your friends too!!!

Perks and Benefits

  • Door step Pick-up & Drop will be provided
  • Contact - HR gunjan oza Please contact the HR on the mobile number mentioned below.
Company Description
* Worlds Leading BPO.
* Handle 3 million contacts every day.
* 60000 Employees Worldwide.
* 145 centers in 27 countries.
* 350 clients
* 36 languages
* Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row