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SAP CRM Sales Application Developer Full-time Job

4 days ago Information Technology Hyderabad   5 views
Job Details

Job Description:

  • Project Role :Application Developer
  • Project Role Description :Design, build and configure applications to meet business process and application requirements.
  • Management Level :11
  • Must Have Skills :SAP CRM Sales
  • Good To Have Skills :SAP CRM Billing,SAP CRM Marketing,SAP CRM Service
  • Job Requirements :

    • Key Responsibilities :
    • 1- Handling the day to day production issues
    • 2- Handling the calls with the business users
    • 3- Gathering the requirements from the business users/BPM
    • 4- Monitoring the tickets ques and managing the same within the SLAs
    • Technical Experience :
    • 1- Mainly looking for SAP CRM Services, Service Order and Service Request Management
    • 2- Experience with implementation of Computer Telephony Integration or CTI with the Interaction Center
    • 3- Setting up rule policy, alert and categorization schema
    • 4- SAP CRM Base Customization
    • 5- Hands on experience on SAP CRM Middleware and EDI related issue
    • 6- Should have functional proficiency in SAP CRM master data
    • 7- Good knowledge on RICEFW, SAP Web ui and ABAP debugging
    • Professional Attributes : Should have good communication skills
    • Experience in CRM Service and CTI

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Company Description
Accenture solves our clients’ toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. We partner with more than three-quarters of the Fortune Global 500, driving innovation to improve the way the world works and lives. With expertise across more than 40 industries and all business functions, we deliver transformational outcomes for a demanding new digital world.