Operational Process Managment

Job ID: 3103311

Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

Responsibilities:

• Acts as a project manager for moderately complex, small to medium projects.
• Managing AMC Payouts- SAP report. Contract validation, NOC, Credit collection, contral approvals and working with payments/invoice team/ Partners.
• Ensure all the audit actions are executed on priority and right controls established and no repeat fallouts
• Timely Payouts to contracted partners along with Record Retention and process documentation
• Work with RPA team and automate the payment/audit process and reduce /eliminate manual interface. Timely reports/dashboards to stakeholders
• Prepares and runs operational performance reviews with the partner and drives improvement plans.
• Produces moderately to highly complex deliverables, analyses and reports using business applications, making recommendations and/or decisions on common issues.
• Drives continuous process refinement and improvement by applying a solid understanding of internal business processes and policies.
• Understands complex business issues and makes appropriate recommendations by applying intermediate subject matter expertise.
• Provides guidance and leadership to entry level employees.

Education and Experience Required:

• First level university degree or equivalent experience; may have advanced university degree.
• Typically 6-8 years of experience in a business related function, preferably finance, sales operations, claim management, accounting, or compensation.
• Candidate with strong audit background experience and exposure preferred.
• Experience in stakeholder management across all functions / cross market

Knowledge and Skills:

• Advanced communication skills (e.g. written, verbal, presentation). Mastery in English and local language as well as other languages as required.
• Strong knowledge and skills with business applications & sales quoting tools ( SAP and Compass).
• Experience and strong knowledge in sales quoting tools
• Outstanding interpersonal skills with an ability to manage, motivate and drive teams to perform to a high standard of excellence
• Ability to work both collaboratively and independently within a dynamic and changing team environment.
• Strong critical thinking and analysis skills with the ability to break down complex problems into manageable tasks

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HP Inc. is an American multinational information technology company headquartered in Palo Alto, California, that develops personal computers, printers and related supplies, as well as 3D printing solutions.