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O365 Administrator Full-time Job

1 week ago Information Technology Chennai   12 views
Job Details
  • Req ID:330419BR


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

As an O365 support specialist is responsible for installation, implementation and maintenance of O365 servers.


  • Manage different exchange versions of Office 365
  • Design and implement large scale Active Directory environments
  • Manage Office 365 services in hybrid infrastructure
  • Knowledge on On-Prem to cloud migration
  • Supporting Skype for Business & One Drive issues
  • Provide day to day on-call administration support in a O365 environment along with supporting assigned systems and installing applications.
  • Recommend, schedule, and perform software and hardware upgrades, patches and reconfigurations.
  • Manage the development and implementation new services and testing of assigned servers
  • Resolve Workplace Collaboration Services Issues
  • Responsible to work on daily incidents, problems, and service request under the direction of an Infrastructure Specialist. This role has basic admin credentials to carry out moderately complex operations that have minimal business impact.
  • Apply Knowledge of Asset Management, Availability Management, Capacity Management, Change Management, Configuration Management, Incident Management
  • Apply Knowledge of Problem Management, Release Management, Security Management, Service Continuity, Service Level Management
  • Develop Operations Functions & Recovery Procedures
  • Lead Systems Management Function Improvement
  • Use Systems Management Method or Best Practices

Required Technical and Professional Expertise

  • Minimum 3-5 years of experience in Office 365
  • Minimum 5 years of experience working in an Information Technology role.
  • Minimum 2 years of experience working with large, complex networks and systems.
  • Minimum 2 years of experience providing office 365 Support
  • Expert in Windows Active Directory, Office 365, and Power Shell.
  • Knowledge on On-Prem to cloud migration
  • Minimum 4+ years of experience in Server operations and Lifecycle management.
  • Experience in Agile/waterfall/RAD methodology, process management, project management, time management, effective negotiation, communication and lead innovative/creative complex problem solving.
  • Proficient in MS Exchange Administration, O365 Administration, Migration from Exchange to O365, Skype, MS Teams Administration, cyber security strategy, Exchange database architecture, /operating systems, network architecture, storage architecture, Hybrid cloud architecture.

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Company Description
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the worlds economy IBM Services partners with the worlds leading companies in over 170 countries to build smarter business by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence