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Network Operations Associate Full-time Job

1 week ago Information Technology Chennai   10 views
Job Details


Role Proficiency:

Perform first level of monitoring analysis implement solutions to improve network quality under supervision


  1. Acts under continuous support in Network domain for 24/7 operation
  2. Monitor and perform first level analysis
  3. To detect diagnose create ticket and resolve network operation issues.
  4. Proactively identify issues there by reducing network downtime.
  5. Support the Management team by providing KPI Performance trend reports as per requirement.
  6. Network planning and KPI analysis.
  7. Basic network Integration validation and testing.

Measures of Outcomes:

  1. SLA adherence on P1 P2 & P3 as per service providers.
  2. Adhere KPI threshold (less than
  3. 5% call drops)

Outputs Expected:


  1. Ensuring that the new telecommunications network planning meets the needs of the subscriber and operator.


  1. Integrating new Network Elements (eNodeB new sector addition and RRU swap)

Alarm Monitoring:

  1. Monitoring alarms on the network elements and co-ordinate with the field team to resolve the issue within SLA

Fault Management Services:

  1. Detecting isolating and correcting faults in the network

Configuration Management:

  1. Collecting different information about hardware devices software and other elements of the network in order to support administration and troubleshooting

Performance Monitoring:

  1. Creating reports using NetAct tool

Skill Examples:

  1. Ability to administer routers switches gateways and oversee telecom infrastructure
  2. Ability to perform and execute drive test in the customer or target environment
  3. Ability to analyse logs (traces drive test UElogs) / network
  4. Ability to effectively communicate and interact with Client

To help recruiter identify source of information
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Company Description
UST Global is an American provider of Digital technology and transformation, IT services and solutions, headquartered in Aliso Viejo, California, United States. Stephen Ross founded UST Global in 1998 in Laguna Hills.