At Nielsen we autonomously contribute to analysis that resolves specific Client concerns; serves as a liaison between Commercial team, Quality Assurance, Operations, Engineering, & Data Science teams with regards to Internal and External Client Projects. Data science drives everything we do here at Nielsen. Our statistical research is at the forefront of an industry moving at the speed of light. In this role on the Digital Product team, your work on innovative methodologies and data optimization will directly impact our business and our clients.
Supervise a small client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.
Client Management: undertake analysis for both RMS & Analytics and share the integrated output with clients
Project Management: participate in managing analytics projects with Product Execution team
Technical: acquire knowledge of both RMS & Analytical solutions by attending requisite training
Financial Management: participate in financial discussions with team leader and provide necessary inputs
Maintain an accurate, complete, up- to- date and insightful client business profiles to be shared with senior management
Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value- added analyses and response to special requests.
Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
Identify and recommend enhanced and new services that answer clients' business needs
Build and maintain ongoing relationships with the identified key persons within the client organization
A LITTLE BIT ABOUT YOU
You have dabbled in research and analytics. And you have the communication chops to translate it all into conversation or presentations. While you ve worked with global cross- functional teams, you can also put your head down and focus on independent projects. Seeing the big picture takes attention to details. Keeping up with the fast- changing world of digital media measurement takes someone who recognizes that. You know what s happening in big data and you re ready to influence what s next.
Experience in FMCG / Service / Retail industry
Strong Client Focus and Proactiveness
Very Good Influencing, Persuading and Project Management Skills
Working knowledge of statistics and multivariate analysis
Working knowledge of research techniques and methodologies
Strong presentation skills, Logical thinking, Strong command on excel
Effective writing skills