International Voice Process1 month ago Information Technology Hyderabad 29 views Reference: 26077
Hiring For International Voice Process
We are hiring for Customer Service Associate/Sr. Associate for International Voice Process.
Looking for immediate joiners and candidate who are well versed in English.
Mode of interview: Walk-in.Shift Timings:24*7 rotational shift & 2 rotational week off.Mode of working: OfficeTransportation: Two-ways transportation would be provided.
- Graduate & Undergraduate
- Prior customer service experience in Voice process of 0 to 3yrs
- Should be comfortable with Night Shift (Flexible with 24 / 7 & Rotational Shifts and Rotational off)
- Excellent verbal and written communication skills, proficient reading skills
- Able to work positively in a fast-paced, changing environment.
- Candidates should be comfortable with Voice & Email.
- Basic PC keyboarding skills, basic Microsoft Office (Outlook, Word, Excel) experience required
- Typing Speed 30 WPM 90 Accuracy.
- It is work from office opportunity.
- Demonstrate ability to perform at a high level, to support our high volume of Customer queries on Calls.
- To provide quality customer assistance and support to bring resolution of escalated customer issues in a friendly and efficient manner
- Work and partner with others: Within a team-based environment
- Achieve and maintain required metrics and goals.
- Aptitude assessment
- Contact - Fatima Please contact the HR on the mobile number mentioned below.
Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age. Learn more here.