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International Voice Process

1 month ago   Information Technology   Hyderabad   29 views Reference: 26077
Job Details

Hiring For International Voice Process


We are hiring for Customer Service Associate/Sr. Associate for International Voice Process.

Looking for immediate joiners and candidate who are well versed in English.

Mode of interview: Walk-in.Shift Timings:24*7 rotational shift & 2 rotational week off.Mode of working: OfficeTransportation: Two-ways transportation would be provided.

Job requirements-

  • Graduate & Undergraduate
  • Prior customer service experience in Voice process of 0 to 3yrs
  • Should be comfortable with Night Shift (Flexible with 24 / 7 & Rotational Shifts and Rotational off)
  • Excellent verbal and written communication skills, proficient reading skills
  • Able to work positively in a fast-paced, changing environment.
  • Candidates should be comfortable with Voice & Email.
  • Basic PC keyboarding skills, basic Microsoft Office (Outlook, Word, Excel) experience required
  • Typing Speed 30 WPM 90 Accuracy.
  • It is work from office opportunity.

Job responsibility:

  • Demonstrate ability to perform at a high level, to support our high volume of Customer queries on Calls.
  • To provide quality customer assistance and support to bring resolution of escalated customer issues in a friendly and efficient manner
  • Work and partner with others: Within a team-based environment
  • Achieve and maintain required metrics and goals.

Interview Rounds

    • HR
    • Aptitude assessment
    • Ops
    • Contact - Fatima Please contact the HR on the mobile number mentioned below.
Company Description
Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age. Learn more here.