Huge opening For banking Process Full-time Job5 days ago - Banking & Insurance - Kolkata - 5 views
Roles and Responsibilities
- Making outbound call to existing Axis bank customer generate leads for all financial products and close sales.
- Proactively keeps up to date on new procedures
- Complete ability and empowerment to provide end to end resolution (including online and offline if required )
- Complete responsibility of a customer interaction, including liaising with other team members for resolution and follow through (if applicable)
- Deliver targeted results measured by customer satisfaction, end to end process effectiveness, efficiency and quality
- Identifies the need to escalate specific issues and follow up through where necessary
- Deliver First Incident Resolution by handling customer requests and resolving customer issues as often as possible during the first contact & also need to explain the product and close the sale.
- Ability to assess customer sentiment at all stages during the communication, to take the lead in escalating an issue on behalf of the customer and to arrange for a supervisor to mediate in the interaction if deemed necessary by you or if requested by the customer.
Desired Candidate Profile Candidate should be graduate.
Perks and Benefits Fixed day shift.
Huge incentive opportunities.
Contact - Adnan - HR - Mobile number given below
This is a walk-in to proceed further contact HR at the venue on date and time mentioned.
Please contact the HR on the mobile number mentioned below.
To help recruiter identify source of information
!!! Please carry printout of this page or mention Localwalkins.com on your resume !!!