DevOps Engineer 2

Requisition #: R1344100

• Lead the testing, deployment, monitoring, and operational improvement of a complex multi-service stack
• Support enterprise-level business initiatives across multiple teams/disciplines
• Drive and enhance infrastructure-as-code projects using tools such as AWS CloudFormation, HashiCorp Terraform, Cloudify, Foreman, Pulumi, or similar tools
• Design and deploy tools to ensure data integrity and backup
• Monitor services and develop ways to improve support
• Provide on-call support under a follow-the-sun model (24/7 rotation between US & India)
• Build and test automation tools for infrastructure provisioning
• Design, update, improve, and document operational processes
• Define, document, and enforce configuration standards
• Manage CI/CD tools with team in order to improve software delivery and systems deployments
• Enforce best practices and procedures as established by the company
• Perform day-to-day management and administration of projects
• Provide technical guidance and educate team members and coworkers on operations and support
• Brainstorm new ideas and ways to improve product delivery
• Consult peers for feedback during design, testing, and implementation stages
• 5 - 9 years of related-experience to reflect skills and talent necessary for this role preferred
• Experience running and maintaining mission-critical online services on Linux
• Experience in one or more scripting languages (e.g. Bash, Ruby, Python, Go)
• Experience with CI/CD pipelines and the real-time monitoring and alerting of Tier1 applications
• Experience with infrastructure-as-code deployment methodologies and tools across multiple cloud platforms
• Excellent analytical & problem-solving skills, as well the ability to take decisions when response time is critical
• Strong written and verbal skills, and the ability to collaborate with colleagues from a wide range of job functions
• Creative person with the ability to think outside of the box and design innovative approaches to unique challenges
• Goal oriented with high standards for quality and performance • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment • Must be highly analytical and detailed in planning, execution, and documentation of work
• The ability to handle stressful situations, tight deadlines, and demanding initiatives
• Experience operating in a high uptime service delivery environment
• Ability to work independently and manage multiple task assignments
• Ability to work in a fast-paced environment with shifting priorities

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Concentrix is an American business services company specializing in customer engagement and business performance. Concentrix was a subsidiary of SYNNEX Corporation since 2006 and went public as an independent company on December 1, 2020. Concentrix is headquartered in Fremont, California.