Login for faster access to the best deals. Click here if you don't have an account.

Customer Care Executive

Mar 10th, 2020 at 23:47   Marketing & Communication   Bengaluru   274 views Reference: 227
Job Details

Manage large amounts of inbound and outbound calls in a timely manner for UAE Customers

Follow communication scripts when handling different topics

Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives

Ask queries regarding insurance(anything related to hospital purposes)

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

Company Description
Thumbay Technologies, owned by the UAE-based diversified international business conglomerate Thumbay Group, is a leading name in the IT sector delivering a host of services across several business verticals.The company delivers outstanding solutions through its impeccable technology expertise combined with extensive experience. Thumbay Technologies prides itself in the variety, breadth and scope of projects it has successfully implemented over the years. The company helps its clients ready themselves for the ever-changing technological challenges by clearly understanding their needs and working alongside them for solutions.