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Customer Care Associate

2 weeks ago   Banking   Mumbai   18 views Reference: 27301
Job Details
  • Meeting daily calling productivity target.
  • Meeting daily lead generation target for New and existing customers.
  • Meeting daily and monthly conversion target as per goal sheet.
  • Attending daily team meetings for progress and performance.
  • Empathy, service and quality on every customer contact.
  • Adherence to code of conduct and compliance.
  • High on quality scores and proficiency test.
  • Mandatory- English & Hindi

Please contact MR Harsh Acharya HR 'Mobile no' Given below.

Company Description
DCB Bank is a new generation private sector bank with 427 branches (as on 31st March 2023) across India. It is a scheduled commercial bank regulated by the Reserve Bank of India. It is professionally managed and governed. DCB Bank has contemporary technology and infrastructure including state of the art internet banking for personal as well as business banking customers.DCB Banks business segments are Retail, micro-SME, SME, mid-Corporate, Agriculture, Commodities, Government, Public Sector, Indian Banks, Co-operative Banks and Non Banking Finance Companies (NBFC). DCB Bank has approximately one million customers.The Banks network of state-of-the-art, customer friendly branches are situated across Andhra Pradesh, Bihar, Chhattisgarh, Daman, Delhi/ NCR, Goa, Gujarat, Haryana, Karnataka, Kerala, Madhya Pradesh, Maharashtra, Odisha, Punjab, Rajasthan, Silvassa, Tamil Nadu, Telangana, Uttar Pradesh, Uttarakhand and West Bengal.DCB Bank has deep roots in India since its inception in 1930s. Its promoter and promoter group the Aga Khan Fund for Economic Development (AKFED) & Platinum Jubilee Investments Ltd. holds below 15% stake. AKFED is an international development enterprise. It is dedicated to promoting entrepreneurship and building economically sound companies