Assistant Executive/ Executive - Front Office1 month ago Medical & Healthcare Gurgaon 24 views Reference: 26923
Assistant Executive/ Executive - Front Office
- Greets the patient/attendant according to the hour of the day.
- Displays warmth & care at customer interaction.
- Taking calls from internal & external customers.
- Helping customers to know how of the hospital.
- Guides the patients to their respective destination.
- Attends the lost & vulnerable patients.
- Liaisons with doctors & other hospital staff
- Submits deposited cash/cheques/draft/credit slips to finance.
- Displays proactive co-operation, solution orientation
- Responsible for opening & closing of shifts on their respective counters.
- Effective utilization of hospital information system (H.I.S) & other software provided for tasks assigned periodically.
- Achieving high levels of customer satisfaction at each interaction.
- Accurate and speedy result tasks.
- Display proactive co-operation, solution orientation.
- Induction of manuals.
- Class room training inputs.
- Running the allotted counter as per the respective SOPs.
- Any other duties given by the reporting manager
Desired Candidate Profile
- Good communication skills both verbal and written
- Great interpersonal skills and team work ability
- Good analytical skills and quick thinking
- Dedication and passion to meet and exceed customer expectations both internal and external
- Positive , pro-active, motivated with can-do attitude
- Note - Interested candidates can directly come for the Walkin Interview with updated resume & in formal attire .
- Contact - Anshu Please contact the HR on the mobile number mentioned below.
Medanta Gurgaon is founded by Dr. Naresh Trehan, a world-renowned cardiovascular and cardiothoracic surgeon, with the mission to deliver advanced but affordable medical services to patients.