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Assistant Executive/ Executive - Front Office

1 month ago   Medical & Healthcare   Gurgaon   24 views Reference: 26923
Job Details

Assistant Executive/ Executive - Front Office

  • Greets the patient/attendant according to the hour of the day.
  • Displays warmth & care at customer interaction.
  • Taking calls from internal & external customers.
  • Helping customers to know how of the hospital.
  • Guides the patients to their respective destination.
  • Attends the lost & vulnerable patients.
  • Liaisons with doctors & other hospital staff
  • Submits deposited cash/cheques/draft/credit slips to finance.
  • Displays proactive co-operation, solution orientation
  • Responsible for opening & closing of shifts on their respective counters.
  • Effective utilization of hospital information system (H.I.S) & other software provided for tasks assigned periodically.
  • Achieving high levels of customer satisfaction at each interaction.
  • Accurate and speedy result tasks.
  • Display proactive co-operation, solution orientation.
  • Induction of manuals.
  • Class room training inputs.
  • Running the allotted counter as per the respective SOPs.
  • Any other duties given by the reporting manager

Desired Candidate Profile

  • Good communication skills both verbal and written
  • Great interpersonal skills and team work ability
  • Good analytical skills and quick thinking
  • Dedication and passion to meet and exceed customer expectations both internal and external
  • Positive , pro-active, motivated with can-do attitude
  • Note - Interested candidates can directly come for the Walkin Interview with updated resume & in formal attire .
  • Contact - Anshu Please contact the HR on the mobile number mentioned below.
Company Description
Medanta Gurgaon is founded by Dr. Naresh Trehan, a world-renowned cardiovascular and cardiothoracic surgeon, with the mission to deliver advanced but affordable medical services to patients.